Testimonials!

See what some of my customers have said! And there are more reviews on: Yelp Reviews

Lucinda D. from San Jose, CA wrote:
12/30/2014

Great service! Our Maytag Neptune was working but not going into the spin cycle. I called ARM and Randy came out this morning. He was very professional and within 5 minutes had isolated the issue and thoroughly explained what was going on with our washer. His advice was straight forward, practical and helpful. In the end it would cost too much to repair our machine so we are buying a new one. Randy also suggested some places where we could find cheaper appliances. Would definitely recommend this company to anyone looking for appliance repair. Honest, straight forward and fast.

Paul S. from Saratoga, CA Wrote:
11/14/2014

Our refrigerator stopped refrigerating. Being the handy kind of guy I am, I isolated the issue down to what seemed like a bad compressor. In most refrigerators (ours is a Maytag Mtb1956gew) a bad compressor means it is not worth repairing. I called ARM just to be sure. The man who answered told me that if I am so inclined, I should get a compressor relay and replace the one that is in the fridge to see if it is that. This is a less expensive part ($40 online). If it doesn't fix it, then give up because it is not worth replacing the compressor. Wow! Super helpful. Most folks would want to wring out the service call from this, but he was helpful and straight with me instead. Next time I have an appliance issue, I will just go with them from the outset.

Mel H. from Miltpitas, CA wrote:
01/27/15

Great job! I have a warranty from Sears but when I called them they said it would take two weeks to get an appointment to get my refrigerator fixed. Finally Sears gave me authorization to find another company. I called ARM and Richard came out within 2 hours. They found the problem and fixed it right away. Friendly and fast service. Richard also had to call Sears twice to get them to finish the authorization. I couldn't ask for more. Awesome!

Jason V. from San Jose, CA wrote:
7/17/14

Wow. It doesn't get much better than this: 1) Our Kenmore Elite Oasis HE washing machine stopped working last night 2) This morning I called ARM and left a message at 7:30am. 3) At around 8:15am, Richard called me back and said a technician would be on site by around 10am. 4) At 9:15am Randy called and by 9:30am he was on site and set to work. 5) 45 minutes later he had my machine completely torn down, and found tons of junk clogging up our pump! (Note to self: empty those pockets before throwing those pants in the wash!!) 6) He determined the pump hadn't burned out and didn't need replacing (good thing, that... those suckers are several hundred dollars). 7) By 10:30am everything was back together and the washer was happily washing away. 8) And all this for... $145. Talk about money well spent! For the record, we'd called Sears last night and set their earliest appointment, for Tuesday next week. They quoted $85 just to walk in the door. Who knows what they'd have charged/tried to replace once they got here. This was our first experience with ARM, and it won't be our last. They've earned our future business and are now our go-to guys for anything appliance/HVAC related. Thank you very much ARM!